Privacy policy of information and personal data of the user

1. GENERAL PROVISIONS

In order to inform the personal data subjects of the information specified in Article 12 of the Law of Ukraine «On Personal Data Protection», we inform you that personal data is processed in accordance with the requirements of the Law of Ukraine «On Personal Data Protection».

• 1.1. By using the website of this Application for their own purposes, the User acknowledges their full consent to the provisions of the Privacy Policy and the terms of processing of personal information (data).
• 1.2. If the User does not agree with all or some of the terms and conditions set forth in the Privacy Policy, he/she must stop using the services of the Application.
• 1.3. This Privacy Policy applies exclusively to this Application. The Administration does not control and is not responsible for the information and services of third parties to which the User has the opportunity to access through the relevant Internet links provided on the pages of this Application.
• 1.4. The Administration does not verify the accuracy of personal data provided by the User.
• 1.5. The entry (collection), use, distribution and access to personal data of third parties and personal data subjects, depersonalization, storage, destruction of personal data of Users is carried out exclusively in accordance with the procedure established by law.
• 1.6. The owner and administrator of the personal data of the Users processed using the functions of this Application is exclusively the Administration of this Application, and we do not transfer any collected information to a third party.

2. DEFINITIONS

• 2.1. The following definitions are used in this Privacy Policy:
• 2.1.1 «Application Administration» (hereinafter referred to as the Administration). Employees who control and manage the resources of the Application. Namely, they represent the interests and act on behalf of the Application, process and organize the processing of personal data provided by the User, as well as determine the purposes of such processing, the composition and type of data to be processed.
• 2.1.2 «Personal data». Information of any type, and part of it, which is directly or indirectly related to an identified or identifiable person.
• 2.1.3 «Processing of personal data». All types of actions with the User's personal data, and a set of such actions (including those that require the use of automated devices). The list of such actions includes: systematization, collection, accumulation, storage, as well as clarification (updating, and, if necessary, modification), use, retrieval, transfer, blocking, deletion, or complete destruction of personal data.
• 2.1.4 «Confidentiality of personal data». A requirement that is mandatory for the representatives of the Application Administration, as well as other persons who have gained access to the User's personal data. It is also a requirement to prevent the dissemination of such data without the prior consent of the User (personal data subject) or other legal grounds.
• 2.1.5 «User.». A person who has accessed the Application via the Internet and uses the resources and capabilities of the Application.
• 2.1.6 «IP address». A unique network address of a node in a computer network based on the principles of the IP protocol.

3. ABOUT THE SUBJECT OF THE PRIVACY POLICY

• 3.1. The provisions of the Privacy Policy define the obligations of the Application Administration regarding the non-disclosure and confidentiality of personal data provided by the User. The Administration may request such information (data) from the User to register in the Application or to place an order for a service/assistance provided in the Application.
• 3.2 The User's personal information, which may be used and processed in accordance with the provisions of this Privacy Policy, shall be entered by the User in the registration form when entering the Application. The list of personal data to be entered in such form:
  1. 3.2.1 Last name, first name, patronymic;
  2. 3.2.2 contact phone number;
  3. 3.2.3 e-mail address;
  4. 3.2.4 the User's place of residence.
• 3.3 The Administration of the Application takes all possible measures to maintain the confidentiality of all information received related to the User's Personal Data.
• 3.3.1 The Application collects statistics on the IP addresses of Users. The collected data may be required by the Administration to identify and eliminate possible technical errors, as well as to monitor compliance with the legality of financial payments made through footnotes and links from our Application.
• 3.4 Any data that has not been separately agreed upon earlier (for example, the User's medical records, etc.) must be securely protected. In addition, they are not subject to dissemination, except for the conditions specified in clauses 5.2 and 5.3 of this Privacy Policy.

4. PURPOSE OF COLLECTING PERSONAL DATA OF THE USER

• 4.1. The personal information (data) provided by the User may be used by representatives of the Application Administration:
• 4.1.1 To accurately identify and verify the User who has registered in the block of the Application that requires the collection of relevant User data;
• 4.1.2 to ensure the User's access to the resources of this Application;
• 4.1.3 to establish and maintain feedback with the User. This applies to: sending information messages, requests for the use of the Application resources, requests for the provision of services, as well as processing other requests of the User.
• 4.1.4 to determine the location of the User in order to improve security when using the resources and capabilities of the Application, as well as to prevent and protect against fraud.
• 4.1.5 to confirm the completeness and accuracy of the data provided by the User.
• 4.1.6 to create an account (account) necessary for placing orders for services provided by the Application. Only with the consent of the User.
• 4.1.7 to provide the User with information about the status of the User's request.
• 4.1.8 to process the acceptance and provision of Charitable Assistance to those Users who have requested it, as well as to appeal the provision/non-provision of Charitable Assistance (if necessary)
• 4.1.9 to provide the User with effective customer and technical support in case of problems related to the use of this Application.
• 4.1.10 so that the relevant specialist who responded to help the User can analyze and draw up a treatment or rehabilitation plan for the User (with his/her consent).
• 4.1.11 to conduct promotions and other advertising activities (with the consent of the User).
• 4.1.12 to provide the User with access to the websites and services of the partners of this Application.

5. METHODS AND TERMS OF PERSONAL DATA PROCESSING

• 5.1. The processing of personal information (data) provided by the User is carried out without any time limit by any legal methods (if necessary, with or without the use of automated data collection tools).
• 5.2. The User agrees that the representatives of the Application Administration, in some clearly defined cases, reserve the right to transfer personal data to third parties. This applies, for example, to the bank that will transfer the Charitable Funds to the User. This data may be transferred to third parties solely for the purpose of performing the service registered by the User in the Application.
• 5.3. The User's personal information may be provided to representatives of public authorities. But only on the basis of the current legislation.
• 5.4. In the event of loss or disclosure of the User's personal information, the Application Administration shall inform the User thereof.
• 5.5. The Administration of the Application undertakes to take all possible measures to ensure the protection of the User's personal data from unlawful or accidental access, damage, destruction, blocking and other illegal actions by third parties.
• 5.6. The Application Administration takes all possible measures to prevent losses and other negative consequences that may be caused by the loss or disclosure of the User's personal information.

6. ON THE OBLIGATIONS OF THE PARTIES

• 6.1. The User agrees that he/she is obliged to do so:
• 6.1.1. Provide accurate information about your personal data that may be required to provide the services of the Application.
• 6.1.2. Update and supplement the provided personal information if it has changed.
• 6.2. The Application Administration undertakes to:
• 6.2.1. Use the information provided by the User solely for the purposes specified in clause 4 of this Privacy Policy.
• 6.2.2. Ensure the reliable storage of information, prevent its disclosure without obtaining permission from the User, not to sell, exchange, publish or otherwise disclose personal information (data) provided by the User. Except as provided for in clauses 5.2 and 5.3 of this Privacy Policy.
• 6.2.3. Take all possible measures to ensure and maintain the confidentiality of personal information (data) provided by the User.
• 6.2.4. Block personal data relating to the User immediately upon receipt of an application or request from the User (or from the User's legal representative, including the personal data protection supervisory authority).

7. ON THE RESPONSIBILITY OF THE PARTIES

• 7.1. If the Administration of the Application fails to fulfill its obligations, it shall be fully liable for compensation for losses incurred by the User in connection with the illegal use of their personal information.
• 7.2. In case of loss or disclosure of the User's confidential data, the Administration shall not be liable for such data:
• 7.2.1. became publicly available earlier;
• 7.2.2. were lost due to malicious hacking of the system by hackers;
• 7.2.3. received from third parties before being received by representatives of the Administration of this Application;
• 7.2.4. disclosed with the permission of the User or his/her legal representative.

8. THE PROCEDURE FOR RESOLVING DISPUTES ARISING BETWEEN THE PARTIES

• 8.1. Prior to filing a lawsuit in order to resolve a dispute between the User and the Administration, the Parties shall submit claims in writing and provide a written proposal for the settlement of the dispute.
• 8.2. The recipient of the claim shall, within thirty (30) calendar days thereafter, notify the claimant in writing of the result of the claim consideration.
• 8.3. If the parties fail to reach an agreement and the dispute is not resolved, it shall be referred to the court where it shall be considered in accordance with the procedure established by law.
• 8.4. The provisions of the Privacy Policy and the relationship between the User and the Administration shall be governed by the applicable law.

9. ADDITIONAL PROVISIONS

• 9.1. The Administration of the Application reserves the right to make changes to the provisions of this Privacy Policy without obtaining the consent of the User.
• 9.2. The new Privacy Policy comes into force only from the moment it is posted on the wall of this Application (unless otherwise specified in the new version of the Privacy Policy).
• 9.3. All questions and suggestions regarding this Privacy Policy can be sent through the appropriate support section of this Application.
• 9.4. The current provisions of the Privacy Policy are posted on the wall of this Application.